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I had seen ads for Office Depot shipping packages. Having two heavy boxes to send media mail, I went to check if they would do this. I waited about fifteen minutes and left.

Other customers being served seemed to have problems. One woman had printing done that was too light to be legible.

I managed to ask a clerk about shipping media mail but he did not know what that was. He told me to speak to the "expert." The expert was running a checkout register and showed no sign of coming over to talk.

Perhaps less money on ads and more on staff would help.

Review about: Office Depot Shipping Service.

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I'm sorry to hear about the poor service that we provided you. Would you be so kind as to email me the details, including the store location so that we can follow up? We appreciate your business and would like to try to make this right for you.


Casey Ahlbum

Manager, Executive Customer Relations

Office Depot

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