Office Depot - Virus removal failure

75 of 264 Office Depot reviews

I brought my laptop in for an obvious virus infection and was sold a restore and optimize program to be installed by the tech there.On the side I bought a Mcafee 1 year virus protection guarantee.

Three days later I brought it home ,and it ran just as bad as before I bought the service. I called tech support for help and was referred back to Mcafee to finally eliminate the virus.

Mcafee charged me 89 dollars as my virus guarantee was worthless.Dealing with MacAfee directly solved the problem and I spent 180 dollars for nothing at Office Depot.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Website
Price Affordability
Warranty

  • What I liked
    • Initial service
  • What I disliked
    • Poor quality product

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
$180
Product or service
Macafee Total Portection
Review category
Computers
review #695172

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