Durango, Colorado
0 comments
Not resolved

I brought my laptop in for an obvious virus infection and was sold a restore and optimize program to be installed by the tech there.On the side I bought a Mcafee 1 year virus protection guarantee.

Three days later I brought it home ,and it ran just as bad as before I bought the service. I called tech support for help and was referred back to Mcafee to finally eliminate the virus.

Mcafee charged me 89 dollars as my virus guarantee was worthless.Dealing with MacAfee directly solved the problem and I spent 180 dollars for nothing at Office Depot.

Review about: Macafee Total Portection.

I liked: Initial service.

I didn't like: Poor quality product.

Review #695172 is a subjective opinion of a user.

2.5
Website
Warranty
Product or Service Quality
Price Affordability
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / $180
Preferred solution Full refund

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