Office Depot - They did nothing to the laptop. The keys fall off power cord was not returned.
Office Depot is where I bought the Acer laptop. I purchased the extended warranty and accident coverage. I asked, I have the one year coverage with the manufacture warranty? Answered Yes I asked, So if I purchase an additional 2 years of coverage with this extended warranty I will have 3 years of coverage correct? Answered Yes
Now it is NO the accident and extended warranty I purchased runs with the warranty of the manufacture because the accidental coverage is extra.
I was not told that this is not right.
The computer was sent in to for repairs and returned with nothing done to it all. The repair service Japill returned the computer with a written statement that the problems I told them about they could not duplicate!!
Rip Off is what it is.
Monetary Loss: $699.