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Purchased online from Office Depot a refurbished Lenovo Thinkpad laptop. Order placed March 22nd, 2018, received March 28, 2018. It came without an operating system. You can not operate a computer/laptop without an operating system. Someone messed up! So, I call the...
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Company wrote 0 private or public responses to the review from Mar 30.
1.0
I didn't like
  • Defective laptop inconsistent information from customer service
#1222895
Reply to reviews
I received the worse service ever online using office depot (that has not been resolved yet). I bought an A/C online (a couple of weeks ago). After a few days it was delivered (yay), but it was the wrong model (which happens). I've contacted the chat help line and...
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Company wrote 0 private or public responses to the review from May 27, 2016.
etimor
etimor

Saga continues - item was finally picked up. Now a I got via mail a bill to pay 280$ for the return shipment (of the wrong item I didn't order...)What the ***?

etimor
etimor

After contacting Office Depot via the Facebook page, and placing comments on sites like this one, I was contacted by a Senior Customer Advocate that managed to at least take c...

1.0
I didn't like
  • Customer service
  • Cusomer service delivery
#855631
Reply to reviews
Today is the reason why big stores should not merge, they no longer have to be nice - there is no competition. In the past, when I went to Office Depot, I would take coupons, ads, etc from either Staples and OfficeMax, and they would gladly match the price or honor the...
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Company wrote 0 private or public responses to the review from Sep 17, 2015.
educatedconsumer85a
educated***sumer85a

Update - the store manager called me, and they will honor the coupon. He told me to bring my receipt in and he would honor the coupon.

Anonymous
Anonymous

Keep in mind that when a company is accepting a competitor's coupon, they will still enforce the rules of that coupon. By your own declaration, it was $100 off of a CLEARANCE...

2.3
I liked
  • Initial service
I didn't like
  • Given the run around
#701533
Reply to reviews
I purchased a 2-drawer lateral file cabinet through my local Office Depot store. The cabinet was shipped three days later and delivered inside my entrance gate 20 feet from my front door. The package weighed in excess of 150lbs. Nevertheless, my 103lb body was able to...
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Company wrote 0 private or public responses to the review from Oct 23, 2014.
Anonymous
Anonymous

I ordered desks for my company's multiple locations. 2 weeks later and no delivery. I have spoken to 8 people at office depot, most of which are in Phillipines. All apologi...

2.0
#549775
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Contact Office Depot

Mailing Address:
Office Depot
6600 North Military Trail
Boca Raton, Florida 33496
United States
Phone:
(800) 463-3768
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