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I will never do business this Office Depot again. I placed an order, which should have been delivered on Monday 1/29/18. On Tuesday 1/30, I find a door hanger indicating that they attempted to deliver (nothing was written on this door hanger...just the generic printed...
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1.0
#1179752
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Don't Buy From Hacks   I purchased Danby Fridge through Office Max/Office Depotand received it 01/02/2018. The fridge didn't work from day one but my experience with Office Max Customer Service was worse than a defective product. If you ever buy anything from them you...
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1.0
I didn't like
  • Being run around in circles with false promises for 3 weeks
#1171681
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I went to the Office Depot in Abilene Texas last week and walked to the copy desk and asked a question. The girl (her name tag said Tracy) told me that's not my department, you can ask someone over there. Mind you, there was no one at the copy desk and she was standing...
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#1170925
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Office Depot - All I wanted was printer ink. Home delivery is horrible!
I usually order and pick up in-store. This time I ordered 5 HP printer ink #564 cartridges with free delivery. There was a 30% off special and free delivery so what could go wrong? Well, everything. I got the cyan, yellow, blackXL, and a Canon black ink cartridge that...
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1.3
I liked
  • I liked the offer of free delivery
I didn't like
  • Customer service response when the order was wrong
#1167678
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Purchased a desk online 12/18/17 was supposed to be delivered within 2-3 days.I call on 12/27/17 after no delivery and they state the shipper returned it to the warehouse because it was damaged.I then tell them to cancel the sale and refund my payment they say it will...
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#1167258
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I ordered a chair online on Dec. 3rd. It is now 12/22 and I still don't have it. First email from them gave a delivery date. It didn't happen. Call to them resulted in a 2nd email indicating delivery no later than 12/19. Didn't happen. Another call to them resulted in...
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#1153723
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Attempted to locate a Sale item Brother Monochrome laser printer at Office depot/office max website. Inventory at 3 local Ocala , fl. area stores showed ZERO stock. I therefore, ordered product for 3 day promised delivery ONLINE. The following day I visited the...
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1.9
I liked
  • Advertised sale price
I didn't like
  • Lousy customer concerns and care
#1147192
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Ordered a printer Dec 5. It was supposed to be here on the 8th. It didn't arrive. No word from Office Depot. I tried tracking it and the tracking system has no record of it. I chatted with a customer support rep on line who said it would absolutely be here on the 11th....
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#1145957
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I ordered two ink cartridges for my printer. They did not work, so I wanted to exchange them. I chatted with an incompetent person and then talked to another incompetent person the next day. These were wasted hours , I got no satisfaction. All supervisors were busy....
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Anonymous
Anonymous

OP:Exactly how were the Office Depot employees incompetent?That information is not included in your complaint.

1.6
I didn't like
  • Poor customer service
#1142033
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Contact Office Depot

Mailing Address:
Office Depot
6600 North Military Trail
Boca Raton, Florida 33496
Phone:
(800) 463-3768
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Canon printer would not work sold by Office Depot in Hagerstown, MD. Canon tech support could not fix it over phone. I called Office Depot seven times being forced to deal with their foreign agents who were just plain stupid. Finally got US reps Lou and Heather and...
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Anonymous
Anonymous

This is a vague complaint.Exactly what was wrong with the printer?Exactly how were Lou and Heather rude?Exactly why did you want to speak to a supervisor?Exactly what did you ...

#1127176
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