Purchased an office chair little over a year ago. The arm on one side is totally cracking...along with places on the chair seat.
Contacted Office Depot online site they told me to contact the store where I purchased the chair...I did contact the Brandon FL store, spoke to the manager, told him the condition of the chair. He asked if I had purchase Office Depot furniture warranty plan, No I said. With that I was told there is nothing they can do...No refund allow over a purchase made more then 30 days ago. Pretty much out of luck.
I told him that Office Depot displayed this chair and was told it was High quality and that they should stand by the products they sell.
He said nothing in response. I mentioned that I had also purchased a desk and matching book shelf there too....Nothing in response to that either...
Monetary Loss: $89.