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My husband and I had a terrible experience at the Office Depot in University Hills in Denver.#3362. We purchased HDMI cords for our TV connection and they didn’t work. When we went to return them, it turned out that they gave me two of the same receipt rather than the...
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1.0
I didn't like
  • Total lack of concern by manager
#1118207
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Our small business have purchased all of our office supply for 10 years from Office Depot. We order approx 50 cases of bottled water monthly. We had a large customer event and ordered 75 cases of bottled water at $7.99 per bottle. They added a new fee, $4.99 per case...
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#1117226
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Office Depot says they do fedex

Not really with fed ex but their location in office depot galveston. Waited 20 min and then lady said we cant ship overnight. You hsve to put all info in computer yourself. No we dont have fedex boxes or fedex envolops. How can they say they do fedex?????
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1115855
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On 9/11/2017 Monday I drop off my hard drive computer to get a free Pc in store diagnostic. Getting a free diagnosis is only suppose to tell me what is going on with my computer, for example if there's a virus on my hard drive and what's wrong with the computer. I was...
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1.0
I didn't like
  • How my situation was handled
#1109503
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I came into the Kahului store in Maui to do some shopping and encountered horrible experience. Usually this store has professional service but today I encountered Moriah who by far tried to be nice but then had a slight attitude when I didn't want the protection plan....
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#1090842
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Just joined rewards program, made a purchase, said I'd get $18. in rewards credits. Next day account not credited. called Office Depot: account won't be credited until the end of the quarter? And then if you want to use any of these credits you have to logon to...
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#1087634
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ordered 6 chairs and a desk online for delivery and was told delivery time I requested ( AM ) would not be a problem...well that was a lie...got the chairs delivered late but on the day promised...however the desk is another issue after 10 calls to the Philippines...
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I didn't like
  • Custoer service lies and delivery no coming
  • Disrespect for customer and the value of the customers time
  • Given the run around
#1080075
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I am done with this store. It's in my neighborhood and the most convenient for me but I am done. Amber is slow and rude. She used to be friendly, helpful and slow. But now she takes her time with a nasty, indifferent or I hate living look on her face. In addition,...
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3.0
#1076381
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Purchased last month I.e. 05/18/2017 an Epson Printer XP 430 from Four Flag, Office Depot, Niles IL 60714. After registration exercise and set up, used once to Airprint from an iPad. It stopped working as it had paper jam and error 0x10 on subsequent use age. When went...
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Anonymous
Anonymous

After sales service stinks.Unless I resolve this issue after Epson Support this will be my last visit to Office Depot stores and will not recommend them to anyone.Anonymous.

2.0
#1062183
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I was at Store #663 twice today to fax information to a company. I got home and called the company back and was told by Diana that it was very large print that cut most of the document off. I called and spoke with Jennifer and she told me to come back in with my...
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#1060053
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