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Don't Buy From Hacks   I purchased Danby Fridge through Office Max/Office Depotand received it 01/02/2018. The fridge didn't work from day one but my experience with Office Max Customer Service was worse than a defective product. If you ever buy anything from them you...
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Company wrote 0 public responses to the review from Jan 18.
1.0
I didn't like
  • Being run around in circles with false promises for 3 weeks
#1171681
Reply to reviews
I went to the Office Depot in Abilene Texas last week and walked to the copy desk and asked a question. The girl (her name tag said Tracy) told me that's not my department, you can ask someone over there. Mind you, there was no one at the copy desk and she was standing...
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Company wrote 0 public responses to the review from Jan 17.
#1170925
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Office Depot - All I wanted was printer ink. Home delivery is horrible!
I usually order and pick up in-store. This time I ordered 5 HP printer ink #564 cartridges with free delivery. There was a 30% off special and free delivery so what could go wrong? Well, everything. I got the cyan, yellow, blackXL, and a Canon black ink cartridge that...
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Company wrote 0 private or public responses to the review from Jan 12.
1.3
I liked
  • I liked the offer of free delivery
I didn't like
  • Customer service response when the order was wrong
#1167678
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Purchased a desk online 12/18/17 was supposed to be delivered within 2-3 days.I call on 12/27/17 after no delivery and they state the shipper returned it to the warehouse because it was damaged.I then tell them to cancel the sale and refund my payment they say it will...
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Company wrote 0 public responses to the review from Jan 11.
#1167258
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I ordered a chair online on Dec. 3rd. It is now 12/22 and I still don't have it. First email from them gave a delivery date. It didn't happen. Call to them resulted in a 2nd email indicating delivery no later than 12/19. Didn't happen. Another call to them resulted in...
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Company wrote 0 public responses to the review from Dec 22, 2017.
#1153723
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Attempted to locate a Sale item Brother Monochrome laser printer at Office depot/office max website. Inventory at 3 local Ocala , fl. area stores showed ZERO stock. I therefore, ordered product for 3 day promised delivery ONLINE. The following day I visited the...
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Company wrote 0 private or public responses to the review from Dec 12, 2017.
2.1
I liked
  • Advertised sale price
I didn't like
  • Lousy customer concerns and care
#1147192
Reply to reviews
Ordered a printer Dec 5. It was supposed to be here on the 8th. It didn't arrive. No word from Office Depot. I tried tracking it and the tracking system has no record of it. I chatted with a customer support rep on line who said it would absolutely be here on the 11th....
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Company wrote 0 public responses to the review from Dec 11, 2017.
#1145957
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I ordered two ink cartridges for my printer. They did not work, so I wanted to exchange them. I chatted with an incompetent person and then talked to another incompetent person the next day. These were wasted hours , I got no satisfaction. All supervisors were busy....
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Company wrote 0 private or public responses to the review from Dec 04, 2017.
Anonymous
Anonymous

OP:Exactly how were the Office Depot employees incompetent?That information is not included in your complaint.

1.5
I didn't like
  • Customer service
#1142033
Reply to reviews
Canon printer would not work sold by Office Depot in Hagerstown, MD. Canon tech support could not fix it over phone. I called Office Depot seven times being forced to deal with their foreign agents who were just plain stupid. Finally got US reps Lou and Heather and...
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Company wrote 0 public responses to the review from Nov 06, 2017.
Anonymous
Anonymous

This is a vague complaint.Exactly what was wrong with the printer?Exactly how were Lou and Heather rude?Exactly why did you want to speak to a supervisor?Exactly what did you ...

#1127176
Reply to reviews
My husband and I had a terrible experience at the Office Depot in University Hills in Denver.#3362. We purchased HDMI cords for our TV connection and they didn’t work. When we went to return them, it turned out that they gave me two of the same receipt rather than the...
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Company wrote 0 public responses to the review from Oct 21, 2017.
1.0
I didn't like
  • Total lack of concern by manager
#1118207
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