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I ordered a chair online on Dec. 3rd. It is now 12/22 and I still don't have it. First email from them gave a delivery date. It didn't happen. Call to them resulted in a 2nd email indicating delivery no later than 12/19. Didn't happen. Another call to them resulted in...
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#1153723
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Attempted to locate a Sale item Brother Monochrome laser printer at Office depot/office max website. Inventory at 3 local Ocala , fl. area stores showed ZERO stock. I therefore, ordered product for 3 day promised delivery ONLINE. The following day I visited the...
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2.1
I liked
  • Advertised sale price
I didn't like
  • Lousy customer concerns and care
#1147192
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Ordered a printer Dec 5. It was supposed to be here on the 8th. It didn't arrive. No word from Office Depot. I tried tracking it and the tracking system has no record of it. I chatted with a customer support rep on line who said it would absolutely be here on the 11th....
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#1145957
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I ordered two ink cartridges for my printer. They did not work, so I wanted to exchange them. I chatted with an incompetent person and then talked to another incompetent person the next day. These were wasted hours , I got no satisfaction. All supervisors were busy....
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Anonymous
Anonymous

OP:Exactly how were the Office Depot employees incompetent?That information is not included in your complaint.

1.5
I didn't like
  • Customer service
#1142033
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Canon printer would not work sold by Office Depot in Hagerstown, MD. Canon tech support could not fix it over phone. I called Office Depot seven times being forced to deal with their foreign agents who were just plain stupid. Finally got US reps Lou and Heather and...
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Anonymous
Anonymous

This is a vague complaint.Exactly what was wrong with the printer?Exactly how were Lou and Heather rude?Exactly why did you want to speak to a supervisor?Exactly what did you ...

#1127176
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My husband and I had a terrible experience at the Office Depot in University Hills in Denver.#3362. We purchased HDMI cords for our TV connection and they didn’t work. When we went to return them, it turned out that they gave me two of the same receipt rather than the...
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1.0
I didn't like
  • Total lack of concern by manager
#1118207
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Our small business have purchased all of our office supply for 10 years from Office Depot. We order approx 50 cases of bottled water monthly. We had a large customer event and ordered 75 cases of bottled water at $7.99 per bottle. They added a new fee, $4.99 per case...
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#1117226
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Office Depot says they do fedex

Not really with fed ex but their location in office depot galveston. Waited 20 min and then lady said we cant ship overnight. You hsve to put all info in computer yourself. No we dont have fedex boxes or fedex envolops. How can they say they do fedex?????
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1115855
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On 9/11/2017 Monday I drop off my hard drive computer to get a free Pc in store diagnostic. Getting a free diagnosis is only suppose to tell me what is going on with my computer, for example if there's a virus on my hard drive and what's wrong with the computer. I was...
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1.0
I didn't like
  • How my situation was handled
#1109503
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I came into the Kahului store in Maui to do some shopping and encountered horrible experience. Usually this store has professional service but today I encountered Moriah who by far tried to be nice but then had a slight attitude when I didn't want the protection plan....
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#1090842
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