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Sent my Toshiba laptop off to be repaired under extended warranty. Apparently the person doing the repairs cracked the case while opening it. I noticed it when the computer was returned - just a hairline crack but a crack nonetheless. Office Depot has refused to accept...
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#127059
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I purchased a Lenovo laptop in Sept. 2006 and within a year the screen would not come on. I shipped to "warranty center" for repair in Dec. 2007. It was returned the end of Jan 2008 stating repairs had been done. The beginning of March 2008 the same problem...
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Anonymous
Jan

AIRHEAD ALERT.......... as I was saying, the local manager said I was quoting the correct price for a 3 year warranty, even that he believed me......but I was still to prov...

Anonymous
Jan

I am sorry to hear this! :cry I bought a laptop in February 2006 and purchased a 3 year warranty for about $286. All I need is to have the fan/power source swapped, a...

#125126
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Bought a Lenovo tablet in 2005 and bought the 3 year extended warranty. The sales associate who sold it to me said this is a great warranty. "Even if you drop it or accidently run over it with your car, we'll replace it if we cant repair it". Well, last...
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Anonymous
OD Employee

I\'m going through these trying to help some people here. In this case, just as the previous one, the water damage claim is one you can dispute. It helps to have an OD employe...

#123944
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I went to the Office Depot at 340 Kamakee Street, Honolulu, Hawaii to make an enlargement of a photo. The Assistant Manager "Ray" (I'm assuming of the copy department) was doing this while eating a handful of nuts from one hand!! He tells me that he is...
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#123210
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I have purchased on 30th May 2008 a $866.24 HP Tablet PC (Item # 405395) on a offer with $125 Mail in rebate. I have choosen an store pickup at peabody office depot (Store # 2433). After travelling 30 miles on 31st May 2008 to pickup the product at the store the store...
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Anonymous
Why?

Maybe if you understood the facets of running a business a bit more you\'d realize that there must be a DISPLAY in order for ALL the customers to see and touch what\'s for sal...

#122761
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I went to Office Depot to buy a new chair for my office. After looking at all of the chairs (which took quite a while) I chose a chair and took the tag to the front desk. I was informed that the chair on the floor was their last chair and they would not sell it to me....
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Anonymous
OfficeMax ***ociate

Yep, that\'s the unfortunate truth anywhere you go. People always come into the store and ask if they can just buy our display model, and get a discount on it. No, if I have a...

Anonymous
Michael

The purpose of the floor model is so customers can look at it and decide if they want to buy that line of product. They will only sell the floor model if it is a discontinued ...

#122149
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on 12-07 we bought 8 (7 same model and 1 different model) toshiba Laptops ($600 ea) with guaranteed $150 rebate per computer. The sales reps in the Spokane WA. stores (1 on Division Str. and another on 3rd Ave.) where we bought the 8 laptops all promised the rebates...
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Anonymous
Another OD EMPLOYEE

Exactly.. You must be an informed customer, not an ignorant butt head. \"You should of read the rebate. No matter what store you go to the rebate states 1 per household. So...

Anonymous
1st line of MIR

Limit 1 per household- sounds confusing, but...

#119256
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May 2006 I bought an HP laptop from Office Depot in Washington, NC. While selecting the computer I needed, I was recommended to purchase the 2 year extended warranty. The exact words said to me were "If you drop it, run over it with your car or whatever, bring it...
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Honest4Sure
Honest4Sure

\"5 years for $99\" is years 2-5. Does not cover physical damage. \"2 years at $199\" is years 1&2 damage insurance. Year 1 is mfr warranty for all PCs. The 3rd party serv...

Anonymous
Marshall

I have to eat my earlier words. Office Depot just refunded the full purchase price for a computer I bought two years ago. Bought a new one from Costco with their Square Trade ...

#118692
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Office Depot ran a two-page ad in the paper on Sunday, 23Mar08 listing a number of items on sale for the week of 23Mar08 thru 29Mar09. I went to the Katy Office Depot store (435 South Fry Road) Monday afternoon, 24Mar08 to purchase several of the advertised items....
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Anonymous
NJel

Office Depot\'s ads always have a disclaimer on the bottom of the ad. If it\'s not on the front, or any pages in between, it\'s always going to be on the back of the page. ...

Anonymous
Seriously

Office Depots ads due state that there is no rainchecks, read the fine print on the bottom of the ad. Also I agree it would only fall under the Deceptive trade practice if the...

Shenandoah, Pennsylvania
#116321
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I took two (2) printers inks Lexmark brand for a Refill on December 2007 to Office Depot on 107 ave North West in Doral Florida. I went three (3) times to pick it up since I left them there. They weren't ready, finally I got them on February 15th 2008, what a...
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Anonymous
Ghost

When did Office Depot adopt an ink-refilling program? As far as I was concerned they only participated in a recycling program where you get a $2 credit per cartridge towards y...

Anonymous
OfficeMax ***ociate

That\'s a joke, three months? For two cartridges? A single cartridge shouldn\'t take more than ten minutes to refill. Personally, I\'d blame the associates or the management t...

#113919
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