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1.7 Based on 61 reviews
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    • Product variety 3
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    • Poor customer service 14
    • Customer service 13
    • Not delivered on time 9
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Made simple order on 5th and was to be delivered on 6th by 5pm. To no avail I get on live chat (probably a 7 year old) and they tell me UPS ran out of time and will be there on 7th in am. To no avail on 7th I call UPS and they do not recognize tracking number. Back to OD chat line and they say I apologize can I order that for you again.....what the freak!!! NO RETURN MY MONEY. FB friends must never order from OD online as it may be a scam!!!!!... Read more

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I ordered a laptop online at officedepot.com, the order was confirmed and I received confirmation email with order number and shipping details. I tracked the order after 6 days at it showed order processed ready for ups pickup. I waited 4 days and tracked the order and it still showed the same message. At this point I called the office depot customer service and they said the Item is no longer available and they don't have any other laptops in... Read more

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I ordered a chair on Black Friday and when it was delivered the box was so badly damaged I couldn't believe they would even ship it. I then called for a return and a new chair which the new chair came within two days which also was in a damaged box but kept it as it was a gift. It has been over a week and I am still waiting for them to pick up first damaged chair as they tell me everyday they will be here tomorrow and they never show up. Then... Read more

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I went into the Tupelo, MS location to pick up my laptop that i purchased yesterday. The Tech sold me the laptop yeaterday and said he would have my setup installed by 5pm today. The lady at the front was extremely rude to me. She called me a liar and told me that Herman did not even work yesterday. She refused to look at my paperwork or look for my laptop. She said she did not have it and there was nothing she could give to me. She did not try... Read more

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no immediate refund on return

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DO NOT ORDER FEOM OFFICE DEPOT!!!! I purchased 2 laptops, 2 mouse and 2 mcafee live safe software. The software was 89.99 EACH and I never received either one. They keep giving me the run around and haven't returned my money either. I have called every day and get nothing but apologies. No software and they won't return my 179.98. *** right? Please do not order from OFFICE DEPOT. THEY WILL TAKE YOUR MONEY. I'm also calling an attorney because I... Read more

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Yep they are thieves and liars and wount take reposability for anything they do wrong. I took my iPhone here to get my cracked screen replaced. The same day I picked the phone and I noticed my phone stared to over heat to the point where I have to stop using it and put it down, my phone also flickers crazy lights like a broken tv would. Another thing that never happened before is my battery drains in about two hours which I never had a problem... Read more

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My thanks to Elizabeth from store located in E. Valley Pkwy. My sincere thank you to Ms. Elizabeth for her superior job well done She demonstrated leadership, initiative and perseverance. she insure the quality of the project was printed according to instructions on time. Her can do attitude and entusiasm are contegious . Her laser focus in customer service is the best of the best. Promotion is earned by this talented young lady. Thanks... Read more

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OFFICE DEPOT AT 3600n.w.Lejeune rd miami springs, fl 33166, Today the lines were too long and there was only one person at the cash register,i went looking for the manager "CHARLES" and in a nice way i asked him if it was possible to add another person to the check out counter, the man starting screaming and saying that was all he had and that the other employee had just been taken out by the police because he was stealing(like this is my... Read more

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!!!!!!DO NOT BUY ANYTHING FROM OFFICE DEPOT.!!!!!!! I BROUGHT 2 LAPTOPS AT $500 A PIECE. I ALSO PURCHASED MCAFEE LIVESAFE FOR 89.99 A PIECE. I CALL EVERY DAY AND THEY SAY HOW SORRY THEIR *** ARE AND STILL I HAVE NOT RECEIVED MY PURCHASES!!!!!! PLEASE DONT ORDER FROM THEM!!!!!! THEY STEAL YOUR MONEY!!!!! I AM OUT OF $200 WORTH OF SOFTWARE THAT I HAVE NOT RECEIVED RHAT I PAID FOR. PLEASE PLEASE PLEASE DO NOT GIVE THEM YOUR MONEY. THATS WHAT... Read more

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