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They do NOT honor extended warranties!!
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Jun 12, 2008 Office Depot complaint by Footdoc121 |
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Bought a Lenovo tablet in 2005 and bought the 3 year extended warranty. The sales associate who sold it to me said this is a great warranty. "Even if you drop it or accidently run over it with your car, we'll replace it if we cant repair it". Well, last week it started acting up where it was turning on slowly and then wouldnt turn on at all. They sent me a box and I sent it to be repaired. It was returned 3 weeks later UNREPAIRED. They claim the mother board appeared to have moisture damage- yeah right! Darn warranty cost me an extra $300 and it is a rip off. Don't let them con you on the extended warranty. Better yet, buy your computer elsewhere is my recommendation.
Dr. Petty
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