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Home  »  Consumer Reviews  »  Hardware  »  Office Depot StorePickUp is a Mockery
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Office Depot StorePickUp is a Mockery
Jun 1, 2008
Office Depot complaint by Raghuramalluri
I have purchased on 30th May 2008 a $866.24 HP Tablet PC (Item # 405395) on a offer with $125 Mail in rebate. I have choosen an store pickup at peabody office depot (Store # 2433).

After travelling 30 miles on 31st May 2008 to pickup the product at the store the store manager tells me theat the product is not available and an other store manager might have

sold it to someoneelse by mistake and he refuses to take accountability of the same and provide me with an other product.

After quite some discussion he suggests me with a produt transfer from an other store in which case i need to come all the 30 miles again an other day and also loose the $125 rebate on the product.

I tried calling the 1800-GO-DEPOT. The customer care simply do not want to take ownersip nor atleast record my complaint or provide information where i can get this issue resolved.

I tried calling the corporate office depot number 561 438 4800 several times but i get a message there is no agent available to take the call.

Am very disappointed by the fact that i have to go through an online purchase and store pickup just to find out that neither the local Office Depot store nor the corporate Office

Depot want to take accountability of my pre paid and confirmed order made at the Office Depot Website.

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  Comments (1)
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1. Written by Why?, on 15-08-2008 04:03

Maybe if you understood the facets of running a business a bit more you'd realize that there must be a DISPLAY in order for ALL the customers to see and touch what's for sale!

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