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Off. Depot laptop rebates- Scamming LIARS
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Apr 29, 2008 Office Depot complaint by Spokane25 |
on 12-07 we bought 8 (7 same model and 1 different model) toshiba Laptops ($600 ea) with guaranteed $150 rebate per computer. The sales reps in the Spokane WA. stores (1 on Division Str. and another on 3rd Ave.) where we bought the 8 laptops all promised the rebates were per qualifying purchase and would get them in 90 days max. we mailed the rebates rt. away. by 2-08 we had received only 2 rebates. I went inot the store on 3rd. ave. on 2/15/08 and after 1.5 hours! got the saleslady to speak to the manager at the rebate ctr., Jeff, who stated we would get the 6 remaining ones in 3 wks. Now almost 5 (FIVE) months later, only 1 rebate arrived and I have written many many emails to the rebate ctr. but no intelligent response, just stupid employees who don't know anything or care. The store manager on 3rd. ave. in Spokane also claims to have called them but I have spoken to him several times and been into the store 3x, and still nothing, just lies and promises. The rebate ctr. kept denying us the rebates the last 3.5 months saying that the receipts were 1 per qualifying household! just like that they change the legal description of the document, our receipt, to be whatever they want. This store needs to be to have a CLASS ACTION LAWSUIT against it and be fined $$$$$millions for false advertising, fraud, misleading, corruption, cheating customers, etc... and be dissolved! what a BIG SCAM. DON'T SHOP HERE EVER. WE ALL WON'T BE.
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1. Written by Michael, on 10-06-2008 20:37
You are the reason they have mail in rebates. You lack the intelligence to read and follow the directions, so they get to keep your money. Rebates make money off the stupid (people like you). I have mailed off dozens of rebates and have NEVER had one fail to arrive. Hmmm.....
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2. Written by OD employee, on 22-05-2008 10:21
You should of read the rebate. No matter what store you go to the rebate states 1 per household. So don't get mad at OD because you can't read. God I hate stupid customers that think every store owes them something.
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