May 2006 I bought an HP laptop from Office Depot in Washington, NC.While selecting the computer I needed, I was recommended to purchase the 2 year extended warranty.
The exact words said to me were "If you drop it, run over it with your car or whatever, bring it back in and you will get a brand new computer of equal or more value". So, I bought it it. I've always had exceptional service with Dell on extended warraties so I thought it would be a good insurance policy. Two weeks ago, I trn it on and get a very "vague" picture on the monitor.
I called the warraty service, was sent a box for return and got it back today-unrepaired. I was told there was moisture in the unit and my warranty was void. Now before I sent it, I plugged in an external monitor with great success, backed up my data and sent the unit in. I get it back with the news that it had been water damaged and it won't even come on now.
I've been round and round with Office Depot's customer service and they basically told me to F-Off. They said the mother board had been soaked with coffee or Coke and I had no recourse. How was it that it worked two weekd ago with an external monitor and now it won't come on? The manager at the Office Depot I bought it from (200 miles away) says he will do everything he can to help me but according to Office Depot, I'm ***.
I want to put the word out that OD will NOT stand behind there extended warranties.
More Review Details
- Product or service
- Hp Laptop
- Review category
- Review rating
- 5 out of 5
You May Also Like
- "I was scammed by a website called brainsyntax. it is a creepy site once you realize that it is run by one guy and his psycho gf. Vincent Schiele a.k.a..."
- " to whom it may concern this is my third visit applying government work through the printing service at Office Depot 3875 State Dr Beaumont Texas 77701 each time I..."
- "I dont even know how to describe my experience I had during weekend. So I'll just explain what happened one by one, and want to ask you what you think..."
- "https://www.facebook.com/OrigamiOwlDeanaKinman/timeline?ref=page_internal. https://www.facebook.com/dlkinman?fref=ts https://www.instagram.com/deanakinman/ Cope and paste. These necklaces are trash. I put mine on and it came a part. I was I was making a speech in front of 250 people and my locket..."
- "I ordered a flower arrangement from Teleflora before Christmas. What I received looked nothing like what I ordered or was expecting. It had no roses, no holly, no red..."
- "Being new in the business world, no schooling on how to operate a business, I made the mistake by giving a Local Lighthouse Rep my time. The woman was very..."
- "We were excited to have another furniture store in the area that wasn't high pressure. They explained the difference in quality with their competitors by showing the insides of each...."
- "I bought an air matress from family dollar went to take it back today they had the nerve to tell me had have to come back tomorrow when the store..."
- "Grooming Salon Today July 23, 2016 I took my 10 month old 4LB Shorkie to Petsmart in Barrhaven as I always do to get groomed. He is special needs and I..."