Office Depot Complaints and Reviews

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Office Depot
Main address: 6600 North Military Trail 33496 Boca Raton Florida
1-800-GO-DEPOT (1-800-463-3768), 1-800-685-5010, http://www.officedepot.com/customerservice/customerServiceDisplay.do
  • 145+3 mobile complaints
  • $18.6K claimed losses
  • $126 average
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  • Aug 23
  • Customer Service
  • Refund Mess
  • 1
  • 1
  • 7

I just wanted to exchange the boxes for a smaller size and a rep suggested that I return the item for refund and order the right size, the rep prepares for their "nameless 3rd party carrier" to come pick up my item, I waited the whole day and no one came. long story short, I contacted them countless time about the no show carrier and it was already the 4th attempt for pick-up. They have no other... Read more

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  • Aug 15
  • Furniture and Decor
  • Pearland, Texas
  • Shelf Order
  • 14

So, I wanted a new shelf for a system I use in the garage. Go figure, no one stocks it in the store. The prices among the various folks were about the same but OD had a much better delivery date than others and this was somewhat of a time critical situation so I went with OD. Delivery Day (Tuesday) came and... no shelf. So Tuesday evening I contacted customer service and they said they would... Read more

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  • Aug 13
  • Accessories and programs
  • Thousand Oaks, California
  • Computer Chair
  • 14

i purchased a chair with fold up arms and they were supposed to assemble it and have it ready for pick up the next day but when i came to pick it up they said it wasn't there and they would have to order it i said it was brought up to the register where i payed for it the associate said you saw the box taken up front i said yes they made a copy of the receipt with my name and phone number... Read more

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  • Aug 03
  • Laptops and Tablets
  • Reward Points
  • 12

never can get my reward points on line to get credit in the store never, got a card either. Joyce Percy-jjpercy@msn,com, member #-1921231013 Please send me coupon to use in store for my points . I have been dealing with Office Depot forever and have yet to get credit , unless they do it in the store, I can't do it on line and yet I do everything else on line. I should have a card that... Read more

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  • Jul 30
  • Laptops and Tablets
  • Cedar Hill, Texas
  • Bad Customer Service
  • 29

After walking the aisle I asked an employee to assist me in finding the item I was searching for. The employee(Simone) advised me that it should be in the front and after I gave her "the look" she preceded to take me to the item. After she showed me what I didn't ask for I explained the item again and she stated that Office Depot did not sell the item at all. She then stated that I could look... Read more

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Busiest time of day and two SLOW people on. And eight people in line!!! Last time!!!! Add comment

  • Jul 21
  • Laptops and Tablets
  • Employee
  • 27

Office Depot in blue springs Missouri. The worker stated she could make copies of a family book that had 39 pages comb binding she started making copies and was having problems with the copier she kept stop working on my book and helping other customers. I finally told her I would come back I had a meeting. When I returned 4 hours later my copies were still sitting on the machine. When I... Read more

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  • Jul 10
  • Laptops and Tablets
  • Montgomery, Alabama
  • Bad Service
  • 18

July 10,2014 Ann Street, Montgomery, AL. Went to printing department to get a simple front and back greeting card style printing done. First day was on Sunday took about 3 hrs still can not get it right. It wouldn't line right. Went back tonight a little after 5pm stayed til little after 9pm still could not figure out how to do a front and back greeting card style. It kept printing 4 pages... Read more

Was this review helpful? 0 2

Terrible customer service . The Manager didn't have people come and assist the one employee in the copy section . I waited 2 hours to have a book binded . The other customers left the store without being helped . I will take my businesses elsewhere . I had to inform the Manager myself about the problem while she was standing a few feet away stocking products looking . Poor Management of this... Add comment

  • Jul 05
  • Laptops and Tablets
  • Miami, Florida
  • After Sale Service
  • 23

I purchased a HP tablet and a universal keyboard. I did not know how to connect them. I read the instructions but, I still did not understand. I went back to the store the same day I brought the items and was told that I needed to have the tablet charged before it would connect to the keyboard. I charged the tablet and tried to find the blue tooth icon again the next day. I called the store the... Read more

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