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  • Customers like
    • Product variety1
    • Store customer service1
    • Store shopping1
  • Customers don't like
    • Poor customer service6
    • Customer service5
    • Not delivered on time5

  • 2 days ago
  • Laptops and Tablets
  • Smyrna, Georgia
  • Binding
  • 5
  • REVIEW RATING 4/5

I went to the Office Depot at 2955 Cobb Parkway Atlanta GA and an Office Depot employee named Jahnell Harden told me she could spiral bind my portfolio with a clear front cover and a black back cover. I walked away to get some paper and when I came back Jahnell Harden said my paper was to thick and her machine had chewed up my portfolio. I have had this done at this home depot numerous times... Read more

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  • Aug 26
  • Laptops and Tablets
  • Addis, Louisiana
  • Realspace Desks
  • 8
  • REVIEW RATING 4/5

I ordered desks for my company's multiple locations. 2 weeks later and still no delivery. I have made several calls, have spoken to 8 people. All apologize, say they will get me delivery information, but DO NOT contact me back. Follow up is terrible. Website delivery info is a joke. Logistics/delivery management is terrible-- 3rd party carriers like XPO is a nightmare. One of the representatives... Read more

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  • Aug 25
  • Laptops and Tablets
  • Denver, Colorado
  • Lexus 32Gb Usb Flash Drive
  • 11
  • REVIEW RATING 4/5

Office Depot does not care about the good will of the customer. Office Depot is a company without integrity. On 8/15/15 ad items that were not in stock were required to be purchased. Delivery date is stated as 8/18/15. No product has arrived. Same item is in this weeks ad at the price previously purchased. The Store refuses to fill the order, refuses to refund the purchase price, refuses to... Read more

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  • Aug 23
  • Laptops and Tablets
  • Kingwood, Texas
  • 5
  • 5
  • 12
  • REVIEW RATING 4/5

Typical bait & switch from both Office Max/Office Depot. They advertised a Dell laptop on the front page this past Sunday. Tried to buy the laptop from both stored starting Monday morning. Both stores gave me the same line, that they had already sold out of that one, but there will probably be more on another truck later in the weak but, in the meantime, we have a great deal on this over... Read more

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  • Aug 22
  • Furniture and Decor
  • Mississippi, United States
  • Serta Office Chair
  • 7
  • REVIEW RATING 4/5

Never ever do business with Office Depot. Ordered a desk chair and it was never delivered but always promised for delivery by 5:00. After over a week of hearing day after day it will be delivered it never was and I had to cancel my order. Now it has been over a week and I can't get my money credited back to my account. They must outsource their customer service to India because you can't... Read more

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  • Aug 19
  • Other
  • Cincinnati, Ohio
  • 8
  • REVIEW RATING 4/5

Several negative experiences, I mostly use the printing center for copies, mailing, faxing. Some time ago I came to believe I was being overcharged for mailing. So the next time I had to mail 3 copies of an 8 page document to three different states, one the same that I am in. I made absolutely clear I wanted regular mail but understood eight pages is more than a stamp would cover. When I was told... Read more

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AWFUL COMSTOMER SERVICE SPENT 30 min TRYING TO FIND HELP! LEFT AND WENT TO STAPLES Add comment

  • Aug 11
  • Laptops and Tablets
  • New Lenox, Illinois
  • Hp Laptop
  • 12
  • REVIEW RATING 4/5

I bought this warranty and office depot will not stand behind it. broken laptop now. Will not shop OD again. There customer service is the worst ever!!!!Spent four hours on phone it Office Depot and HP Now HP is going to send me a new keypad and I have to install it my self. What I bought an extended warrant so I have to have these headaches. Their store manager will not return your call. I guess... Read more

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  • Aug 07
  • Furniture and Decor
  • Richmond, Virginia
  • 6
  • REVIEW RATING 3/5

Damaged product. Had to order 3 times. Missing product. Had to follow up about a dozen times to get the products. Then, was charged 3 times on my credit card. Had to call multiple times to get credit card refunded. All customer service folks are outside of the US. They are friendly but company seems to be unprofitable. Would not order anything from them again. I would imagine that they will be... Read more

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  • Aug 05
  • Laptops and Tablets
  • Michigan, United States
  • Printer
  • 1
  • 1
  • 11
  • REVIEW RATING 3/5

We ordered a printer during a promotion that offered a $15 Bath and Body gift card with printer purchase. Shortly after the printer arrived, we received the gift card by regular mail. It wasn't a standard gift card, but a code that had to be validated through the Office Depot site before it could be used at Bath and Body. When we attempted the verification process, we constantly received an error... Read more

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