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  • Poor quality product1 votes
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  • Dec 11
  • Products
  • Winter Park, Florida
  • Labels
  • 6
  • REVIEW RATING 4/5

I made the fatal mistake of buying Home Depot labels for our Christmas Cards and I forgot how *** the Home Depot named products are. The quality is terrible. You would think that something as simple as labels that someone would figure out the basic elements of it, but "no" they went to the cheap when the cheap is unimaginable. I should have bought the Avery products but I just wasn't thinking. ... Read more

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  • Dec 02
  • Online Shopping
  • Washington, District Of Columbia
  • Bulletin Board
  • 11
  • REVIEW RATING 4/5

Delivered a broken product to me. First tried to get an exchange, then tried to cancel the order. My cancellation "was not accepted"! Instead, they delivered second product and didn't even take back the first! Unbelievable. HOURS on the phone with customer service, and they just screwed up time after time. They never did what they told me they would do, they *never once* followed up by... Read more

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Refund for a returned online purchase item took 4 calls to non-English speaking customer service and 6 weeks to get a check after they chose not to credit originally used credit card. I was truly shocked at the way this huge company treats a customer. Hello Staples. Add comment

  • Nov 19
  • Laptops and Tablets
  • Washington Township, Michigan
  • Kindle Tablet
  • 16
  • REVIEW RATING 3/5

I ordered online a Kindle Tablet. They stated delivery in a week. Two weeks later I called, they said it will arrive shortly = you can't always go by delivery date. Called again following week, same story. Today I went online and got a recording that it was cancelled due to low stock!!! A month later!! And no notification!!! I think it was a come on price and I've heard this before. I... Read more

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Resolved

  • Oct 23
  • Furniture and Decor
  • Drawer Lateral File Cabinet
  • 36
  • REVIEW RATING 5/5

I purchased a 2-drawer lateral file cabinet through my local Office Depot store. The cabinet was shipped three days later and delivered inside my entrance gate 20 feet from my front door. The package weighed in excess of 150lbs. Nevertheless, my 103lb body was able to inch it towards the front door where I carefully removed the packaging only to learn that it was dented on the top of the right... Read more

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  • Oct 12
  • Products
  • Coupon Service
  • 34
  • REVIEW RATING 4/5

I have shopped Office Depot in Nanuet for many years for office and school supplies. I HAVE NEVER met an incompetent Manger at this site. Today I was in and asked a simple question re: HP ink. Van the coupons this week be used on the HO ink?? Pretty simple forward question. Manager said "NO there is no coupon this week, there's no coupon on HP ink this week. It ended last week." I responded I... Read more

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  • Oct 01
  • Laptops and Tablets
  • Newark, New Jersey
  • Office Supplies
  • 31
  • REVIEW RATING 4/5

Office depot is the worst place to order anything! I've ordered some supplies for NEXT DAY delivery and its 10 days today. Guess what, i still don't have my order! every day different excuses!!!! DO NOT ORDER FROM THEM!!!!!!! I have been wasting time and time and more time to get my standard order delivered. They will tell me stuff like the carrier couldn't locate the building or that the... Read more

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  • Sep 27
  • Laptops and Tablets
  • West Point, Georgia
  • Price Match
  • 34
  • REVIEW RATING 4/5

I purchased an item from a local location. I received a great deal on it because it was on clearance. The sales associate stated my item was on sale at every location. I wanted to order another from Office depot online. I asked the customer service representive will they price match with their prices of their stores. She said they would. She suggested that I call another location in my area to... Read more

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  • Sep 21
  • Laptops and Tablets
  • Floral Park, New York
  • Working Hours
  • 26
  • REVIEW RATING 3/5

I went to buy a laptop at one of the stores and arrived at 6:20 to find the store closed. However, the website said the store closed at 7:00. I cannot believe they would make a mistake so huge as this. How *** *** to the people working here have to be to make this mistake. The most frustrating part was that there were customers shopping but they did not let me in. I will never in my entire life... Read more

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  • Sep 18
  • Online Shopping
  • Labels Order
  • 33
  • REVIEW RATING 4/5

Ordered a book of mailing labels on 07/14/14 at store 691 and was told they would call me when it was ready to pick up. Delivery date via tracking was expected to be 7/25/14. Came into the store on 07/26/14 and the store did not have my labels. Came in two weeks later and they still did not have my labels. It is now September two months later, after checking the tracking, it showed the store... Read more

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