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Office Depot

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Office Depot, Inc. is one of the world’s leading suppliers of office services and products. The company was established in 1986 with first retail store opened in Fort Lauderdale, Florida. At the present time the administrative headquarters of the company is based in Delray Beach, FL. The company provides its services and products to consumers and businesses of all sizes.

There are three business segments of Office Depot: North American Retail Division, North American Business Solutions Division and International Division. Sales are done through numerous channels, which consist of office supply stores, a contract sales force, a telephone account management sales force, direct marketing catalogs, internet sites, and call centers. All these are based by the network of crossdocks, warehouses and delivery operations.
Please try to contact Office Depot Customer Service directly prior to posting any complaints on this site.

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Office Depot Complaints & Reviews

Office Depot Reviews

Bkgg
Office Depot rewards program did not send certificate
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

I am so mad with office depot. I submitted empty cartridges for the rewards program (15) and did not receive my rewards certificate. This is the second time this has happened. I wi...

#318370
May 14, 2012
8

Mordred
Office Depot Rewards member services
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

E-mail sent April 25, 2012 inquiring about a lost password needed to access my member account. Reply: "If your email requires a response from us, you should expect t...

#315187
Apr 27, 2012
62

Zhigel
Office Depot mgr. no help at all!
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Mt husband and I went to our local Nampa ID Office Depot in order to buy pen refills. The mgr. came over and asked if he could help. So far, so good. I asked him about a Pentell...

#313290
Apr 19, 2012
104

Tarnow
Office Depot - Wasted Time - Depot Time
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

I had seen ads for Office Depot shipping packages. Having two heavy boxes to send media mail, I went to check if they would do this. I waited about fifteen minutes and left. ...

#304758
Mar 14, 2012
268

Tommy92817
Office Depot is a JOKE!
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

I read some bad reviews about Office Depot and now believe every one of them. I ordered a laptop from them and I was given a delivery date, that date passed. It was then changed ...

#303756
Mar 10, 2012
241

Anonymous
Office Depot - Extended warranty rip-off and poor quality shredders
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Do not purchase extended warranties at office depot. They represent this as a way to insure if your product no longer works you can get a refund or have it replaced. I bought a war...

#302708
Mar 06, 2012
346

Anonymous
Office Depot - RETURN POLICY!!
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Buy a toner online but it delivery with a drum. I call for return, and the agent set a schedule to pick it up first time on Friday 01/21/2012. No one came at all and I waste whole ...

#292426
Jan 27, 2012
383

Jblanken...
Office Depot -Order not delivered
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

I placed an order for a desk, received a call at 11:41 AM stating my order would be delivered by 5. At 5:20 called customer service, was told it was on its way and they would have...

#292264
Jan 26, 2012
318

Sthrash
DO NOT TRUST Office Depot
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

DO NOT EVER BUY EXTENDED WARRANTY FROM OFFICE DEPOT...THEY ARE THIEVES! I purchased an HP Touchsmart computer from them 15 months ago. It crashed so I called them to have it servic...

#289468
Jan 16, 2012
587

Anonymous
Office Depot - Wrong Info.
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

I recently purchased a cover for a kindle fire. I was assured that it would fit by the sales associate. Well needless to say it didn't. I put it on my debit card and kept my sa...

#284828
Dec 29, 2011
310

Kikizak
Office Depot - Incompetent Customer Service
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Office Depot does not offer the best prices. So it was no surprise when my company started ordering less and less from them. And when we learned we could not even use the coupons t...

#282905
Dec 20, 2011
428

Duck1465
Office Depot - Adobe cs5 39.99 cyber monday
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Added adobe csd 5 traditional to cart and started to check out. I tried Store Pick up and home delivery. as I was checking out received message no longer available, returned to we...

#278336
Nov 30, 2011
456

MacVille
2011 Cyber Mon-Office Depot Scam-Norton 360 $7.99 - NOT!
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Part I11/28/2011 - Cyber Monday, Office Depot advertised online: $7.99 for Norton 360 5.0 3PC. My order was accepted and processed via online and I received...

#278325
Nov 30, 2011
511

Dscup
Bad/unethical business practice-Office Depot
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

I received a coupon in the mail from Office Depot as i have been a long time customer and was probably on their mailing list. The coupon stated that i would receive $10 off if I p...

#278039
Nov 29, 2011
513

Anonymous
Office Depot - Bad/unethical business practice
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

I received a coupon for $10 off if I purchased $50 of Office Depot products by a certain date. I bought $50 worth of tax software and went to redeem my coupon in Destin, FL. The ...

#278028
Nov 29, 2011
532

Anonymous
Office Depot screwed on delivery
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Ordered a desk set from office depot had not choice in delivery, their subcontractor set it up, took off 1/2 day from work to wait and when I called their truck broke down and have...

#274371
Nov 11, 2011
254

Anonymous
Office Depot - Poor customer service
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Friday I purchsed ink catridges from Office Depot - you bring them a slip of paper and they get the cartridge from behind their service desk. Gave them a slip for an HP 56/57 ink ...

#273902
Nov 09, 2011
335

Wiwiwiwi
Office Depot - Performance Protection Plan Services A rip Off
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Office Depot's Performance Protection Plan Services a rip off. You know those service contracts every body offers you as you check out. Well I've tried several times to reg...

#271582
Oct 30, 2011
609

Anonymous
Office Depot - Sold a computer that was nonfunctional out of the box
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

My roommate bought a laptop from Office Depot today and brought it home for me to set up. Not only did they attempt to charge $100 for things that should not have been necessary ($...

#268944
Oct 18, 2011
341

Judge_bill
Office Depot Fort Worth, Texas
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

My wife and I purchased 351.00+ of their best bookcases. First the boxes arrived busted, open and damaged.Second the bookcases were the worst things to put together, since FR...

#265455
Oct 01, 2011
381

Dkscully
Office Depot customer service and delivery issues
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Delivery is awful. Delivery person kept saying he couldn't make the delivery but he would not return phone call. I left a message asking if the deliveries could be done in ...

#261927
Sep 14, 2011
245

Fraudcheck
Beware Office Depot
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

We are teachers and have Office Depot Teacher Reward account. We purchased two Uniden cordless phones three days ago. We returned them tonight because of the static problems and t...

#260987
Sep 09, 2011
1196

Anonymous
Office Depot - Register price different from posted
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

At Office Depot the check out price was different from the posted price. I pointed it out and the register clerk laughed and corrected it. I said, "How about correct it on the di...

#260128
Sep 06, 2011
337

Robear84
Office Depot - Does not honor waranty
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Long story short, I bought a laptop with what the service represenative said and I purchased as a 3 year waranty. Well, when it came to use the waranty it turns out that they enter...

#258712
Aug 30, 2011
362

Wolfe_dj
Office Depot -I will never shop here again
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

If I could rate them a -1000, it wouldn't be enough! I ordered a computer armoire on June 5th for $682.79. When it arrived it came in two separate boxes to put together. However, b...

#250672
Jul 22, 2011
423

Tired of...
Office Depot - Sold defective product New-in-Box.Refused return/refund because failure occurred in 3 wks, not 2!
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

I purchase a $350 tablet. Product failed while on a business trip in two weeks. When I returned they refused ANY support since over their two week limit (buy a few days). I wrot...

#243922
Jun 17, 2011
624

Bfernand...
Office Depot - Replacement Plan -FAKE- RIP OFF
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

Just finished filling a complaint on the BBB against this company. I purchased a printer at the Office Depot a couple months ago, also bought the "Replacement Plan". My printer was...

#242494
Jun 10, 2011
981

Anonymous
Office Depot - Worst accounting for credits I have ever encountered
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

I returned a toner cartridge 2 years ago for credit but on subsequent orders always was billed for the full bill. They never send a statement and it is d#$% near impossible to get...

#236672
May 09, 2011
413

Anonymous
Office Depot - Extended warranty expired
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

In Feb 2009 I bought a laptop with a 2 year extended warranty from office depot. I bought the warranty after I was assured that it would begin after the manufacturers 1 year warran...

#236153
May 06, 2011
1146

Felguard
Office Depot - Have you ever heard of credit card?
5.0 6600 North Military Trail Boca RatonFlorida33496 1-800-GO-DEPOT (1-800-463-3768) http://www.officedepot.com/specialLinks.do?file=/companyinfo/contactus.jsp&template=companyinfo

First off, I'm not blaming this particular store location, but I am saying that their service is retarded. So we begin. COMPLAINT #1 I make a purchase online...

#229844
Mar 30, 2011
895
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