1.8
  • Store shopping1 votes
  • Store customer service1 votes
  • Poor customer service4 votes
  • Not delivered on time4 votes
  • Poor quality product2 votes
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  • Mar 21
  • Furniture and Decor
  • Slidell, Louisiana
  • Cabinet
  • 4
  • REVIEW RATING 4/5

I bought the cabinet not realizing that it was unassembled (it was delivered since they didn't have one in the store), but thought I have time and patience, so unloaded the box to begin. The pictures were very misleading, hard to understand, some of the parts were plastic, not enough glue and I could go on and on. Very poor quality for the price and time it will take to finish assembling. I'll... Read more

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  • Mar 17
  • Laptops and Tablets
  • Orangeburg, South Carolina
  • Coupons
  • 6
  • REVIEW RATING 4/5

I made 6 separate purchases and was asked to go online and complete surveys and receive $10.00 off of the next purchase of $50.00 or more. When I went to redeem the coupons I was only allowed to use 2 of them because the other 4 had the same barcode as one that was used. When I contacted customer service regarding the matter, I was asked to email the coupons to Paulette. Each time I attempted... Read more

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  • Mar 15
  • Customer Service
  • Spokane, Washington
  • Staff
  • 12
  • REVIEW RATING 4/5

My daughter had an issue with a phone card and brought it back to the store. When the cashier refused to even look at the card my daughter walked out. Today she went in to buy folders. Same cashier whispers to at least two other employees and they proceed to follow her through the store. Always three to five feet away. Really? Bullying a customer. Really. No offers of assistance. Same cashier... Read more

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  • Mar 12
  • Online Shopping
  • Boston, Massachusetts
  • Storage Box
  • 4
  • REVIEW RATING 4/5

shopped for storage boxes, found them through search, put 10x the item i wanted in my cart. however i had to measure the space to know how many would fit, and before i could do that i had to clear away a few things that were in the way, which took a couple days. when i came back today to purchase, the price in the cart more than doubled without notice. contacted customer service by chat, and... Read more

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  • Feb 26
  • Accessories and programs
  • Chillicothe, Ohio
  • Ink Cartridge
  • 21
  • REVIEW RATING 4/5

ordered ink on the 18 Feb. was to be delivered well I waited we did get bad weather so I wait longer called them They said he tried to deliver driver said building closed so they reordered it waited for it next day when they said it would be here didnt come I called the order had been deleted so they put it back in for it to be delivered again for the 26 feb still didnt come called again now they... Read more

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  • Feb 26
  • Furniture and Decor
  • Minneapolis, Minnesota
  • Desk
  • 13
  • REVIEW RATING 3/5

Wow! After reading these reviews I hope we didn't make a big mistake ordering from Office Depot! We received an email saying the desk we ordered was going to be delivered in a few weeks and then we got another email saying it was going to be delivered in a few days. Weird! Then there was a phone call that left a voicemail to call this 866 number regarding our shipment. The extensions voicemail... Read more

Was this review helpful? 0 0

Why Bother Looking at Sundays Advertising for Office Depot /Max? Items supposedly on sale are consistently out of stock. You would think that when they couldn't go it alone anymore they would have been able to recall that, "The Customer comes First "! I am divorced from fraudulent ads. Goodbye. Add comment

  • Feb 18
  • Accessories and programs
  • Fort Lauderdale, Florida
  • Office Supplies
  • 19
  • REVIEW RATING 4/5

Placed an order on February 10, 2015. We spend tons of money every month for our office supplies. Now that they are going to be a monopoly in the office business supply world, they could care less about their customers. (Soon to become Staples) Today is February 18th. still no supplies, one person does not know what the other is doing at Office Depot. We are told either it was delivered or the... Read more

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  • Feb 02
  • Furniture and Decor
  • Las Vegas, Nevada
  • Online Order
  • 29
  • REVIEW RATING 4/5

I ordered multiple items about a month ago, and three of the them never arrived. Office Depot just cancelled the order. If you go online, they will still let you order the items, even though they just cancelled my order because the items are back ordered, and the customer service team(term used loosely in this case) has no idea when the items will be in. If you don't have an item, why would you... Read more

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  • Jan 22
  • Products
  • Charlotte, North Carolina
  • Paper
  • 30
  • REVIEW RATING 3/5

I placed an order for 5 boxes of paper online for my office. The paper was never delivered. My assistant would call every day and they would say that the paper was going to be delivered, but the delivery would never show up. Finally we cancelled the order on Jan. 8, 2015, and received a confirmation email that my $150 would be refunded. Today it is Jan. 22, 2015 and my money still has not been... Read more

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